Age: The primary guest must be at least 21 years of age on the day of check-in.
Pets: Oasis is a “No Pet” facility.
Smoking: Smoking is not permitted inside the hotel, suites or balconies. Should smoke be detected inside, there will be a significant charge accessed. There are designated areas away from public areas, if necessary.
Payment & Charges: A one night deposit plus tax is required at booking of reservation. All discounts, coupons and gift certificates must be presented at time of check in to be redeemed. The remaining balance is due at check in. There is a 2 night minimum for weekends and a 3 night minimum for holiday weekends.
Refund Policy & Cancellations: Cancellations with a 7 day notice prior to arrival date will receive a full refund of deposit less a $35.00 processing fee. A Transaction Fee of $60.00 is charged for a refund to a credit card not originally used. “NO SHOWS” or less than a 7 day cancellation notice will result in a charge equal to the first night suite rate and/or deposit. Changes made to reservations after check in are nonrefundable. Credits may be applied to future reservations at the discretion of management. Refunds are not given for inclement weather. Refunds are honored only should our NC officials declare a mandatory evacuation for Dare County.
Occupancy: Occupancy limitations are strictly enforced for safety reasons. There will be no refund issued should a guest be evicted for exceeding occupancy limitations.
Suite Transfer: Due to availability, guests may request a TRANSFER. Guest agrees to abide by all transfer policies. A copy of the transfer policy will be forwarded at booking.
Damage/Missing Hotel Property: Charges for damages to hotel property and/or missing hotel property will be accessed and charged to credit card at cost of replacement or repair.
Cooking: All suites have a full kitchenette; however, we provide an outdoor grill for seafood or strong food odor items to be prepared. There is a gas grill provided for outdoor grilling. Grilling on docks, gazebo and/or balconies is strictly prohibited.
Activities: All activities on hotel property to include water activities are at “YOUR OWN RISK”. This includes, but is not limited to swimming, kayaking, paddle boarding, boating, fishing, crabbing and the use of our pools, hot tub, exercise equipment, dock, grill and gazebo.
Local Ordinances: All Federal, State and Local Laws are enforced. Fireworks, including sparklers are illegal and not permitted.
Hotel “Quiet Time”: As a courtesy to all guests, quiet time between 11:00 p.m. and 8 a.m. is strictly enforced.
Privacy: We respect your privacy and will not sell or rent your email or postal addresses. You will receive email notifications from us regarding specials or promotions unless you request not to receive.
Acknowledgement and Agreement: By booking your reservation, paying your deposit and signing your reservation at check in you agree to abide by all hotel policies, approve charges and all liabilities incurred.